Cross Keys Estates

“Phone Systems, have never really worked for us” – Managing Director, Craig Duncan.

With the global economic tide shifting and businesses all over the UK having to rapidly adjust to remote working, Cross Keys Estates’ legacy Panasonic ISDN phone system was just not going cut it to adequately support the business’s communications and operations during the Covid19 Lock-down.

3CX was brought to Cross Keys attention during lockdown, after further discussions with our Architects, we got the ball rolling. Once the number porting, SIP Trunks and hosting environments were setup, the installation only took minutes as the phone system runs on any Windows or Linux systems and can be virtualised on Hyper-V, VMware or KVM.

The web-based setup wizard, provisioning IP Phones, Gateways, SIP Trunks and smartphone soft-phones was finalised shortly after.

Once integrated, the impact was immediate.  3CX completely revolutionised the business, equipping staff with the perfect business communications tools to effectively work from home and improving their daily work flexibility. 

As a whole, 3CX has been a great aid in the day-to-day operations of the business.

If you are hesitant to switch your phone system or are looking to find out more about what 3CX could do for your business then give us a call for a free consultation.